Secure email and document collection for therapists
Send sensitive files securely and collect client forms through a private upload link. Built for solo counselors and group practices. $10 per user a month.
Get startedSend securely. Collect without the back-and-forth.
Encrypted email
Share documents with clients and other providers through encrypted messages, with delivery receipts.
Request client documents
Ask for intake paperwork, signed consent forms and insurance cards. Your client follows a secure link and uploads the files, without creating an account.
A secure form on your website
Let clients send forms and files from your website. Submissions arrive in your Lockbin inbox, instead of as ordinary email attachments.
Your whole team, one account
Give each counselor their own login under one office account. Manage users and billing together, and apply your practice branding to team emails.
How a document request works
Ask for what you need
Write a request for the forms or files you need. Lockbin emails your client a secure link.
Your client uploads
They open the link on a phone or computer and send their files. No app to install or account to create.
Receive it in Lockbin
You get a notification when their response arrives in your encrypted inbox.
Start solo or bring the whole office
Premium is $10 per user a month. A 5-person office is $50 a month; a 20-person office is $200. Billed monthly, with no setup fee.
Premium includes secure email, document requests, website forms and branding. Office owners can manage users and receive copies of team messages.
Questions
Do clients need an account to upload files?
No. An Information Request gives the client a secure link to upload from their phone or computer, without creating a Lockbin account.
What is included in a free account?
Start with 10 secure emails and one free Information Request. Upgrade to Premium for ongoing document requests, website forms and branding.
Can our whole office use Lockbin?
Yes. Office plans are $10 per user a month, billed monthly. Each team member gets a login, and the owner manages users and billing.
How are messages and files protected?
Connections use TLS, and messages and files are stored encrypted with AES-256. Message auto-delete settings let you control retention.
Or start free with 10 secure emails and one document request.
Setting up an office? Email support@lockbin.com.