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Collect Documents From Your Clients Securely

HIPAA-compliant client intake and encrypted email for counseling, medical, insurance, and CPA offices.

Send a client a secure request link or put an intake form on your website. Their files and answers land encrypted in your Lockbin inbox. No account needed on their end. $10/user/month, trusted for 20+ years.

Trusted by

JPMorgan Chase The Joint Commission Aetna KPMG BlueCross BlueShield Quest Diagnostics
Request Documents From Any Client

Send a secure Information Request and your client uploads IDs, insurance cards, tax forms, or signed paperwork straight to you. Or share your own hosted file-drop link, or embed a secure intake form on your website. No account or password needed on their end.

Encrypted Email Both Ways

Send sensitive messages and files back to clients with AES-256 encryption at rest and the strongest TLS in transit. They can reply securely from the same message.

No Software Download

Lockbin is browser based and works within your Chrome, Firefox, Safari, or Edge browser. There is nothing to download, or install, and the software can be used on Mac, Windows, or any operating system.

Healthcare, Finance, and Government

For over 20 years, Lockbin has been helping the United States government, banks, and healthcare organization stay compliant. Our security team stays on top of the latest requirements to ensure HIPAA compliance, and security for all industries.

Join Lockbin 100% Risk Free
Privately Send Messages and Share Files

For assistance ordering, email support@lockbin.com

price1
$ 0/month
Free

1 user, basic secure messaging


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$ 10/month
Premium

Collect client documents with request links and intake forms


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$ 10/user/month
Multi-User Enterprise
Free Account
$0 / month — 1 user
  • Free to Use
  • 1 User
  • Receive encrypted messages from anyone
  • Password encrypted messages
  • Password-free secure messages
  • Communicate with other Lockbin users without a password
  • AES-256 bit encryption
  • Forced TLS connections
  • Include one file attachment up to 25MB
  • Notifications by Email
  • Message Auto Delete
  • Store inbox messages up to 6 months
  • Free Email Support
Premium Account
$10 / month — 1 user, all features
  • Everything in Free, plus:
  • Your own hosted file-drop link on Lockbin.com — share with anyone, no account needed for them to send you files
  • Secure Web Forms for your Website
  • Information Requests — collect data and files securely from anyone
  • Undo Send — recall a message before the recipient opens it
  • Sent Messages archive — searchable history with PDF and image export
  • Personal Address Book — auto-builds from your sent and received messages
  • Multiple recipients per message
  • Up to 20 file attachments per message (up to 100 MB per upload)
  • Delivery Receipts
  • View recipient IP address
  • Notifications by Text SMS
  • Custom Landing Page (welcome text, logo, image)
  • Custom Notification Messages
  • Hide Lockbin branding on web forms
  • Custom message retention rules — auto-delete read or unread messages on your schedule
  • Encrypted file storage
  • No pre-set storage limits
  • Signed Business Associate Agreement (by request)
  • Free Email and Phone Support
Enterprise Account
$10 / user / month
  • Everything in Premium, plus:
  • Unlimited Users
  • Manage multiple Lockbin user accounts
  • Single payment method for multiple users
  • Add or subtract user accounts
  • Bulk user import — upload a .txt file to assign multiple sub-users at once
  • Re-assign Lockbin user accounts
  • Receive messages your users send/receive for compliance
  • Master account’s branding applied to all user emails
  • Group-shared Address Book across all users
  • Send multiple files up to 1 GB per upload
  • Web Forms, custom branding, and user management are configured by the master account; sub-users send messages and use shared resources.

Works with what you already use

Plays nicely with Google Workspace and Microsoft 365

Already on Gmail or Outlook? You don’t have to switch. Keep your existing email for everyday correspondence and use Lockbin only when you’re sending PHI, patient records, or anything sensitive that needs to be encrypted at rest.

Why Google Workspace’s HIPAA BAA isn’t always enough

Google Workspace signs a HIPAA BAA covering messages stored inside Gmail. The moment your email leaves Google’s servers headed for a recipient on a different mail server — a partner lab on Outlook, an insurance company on a private server, a patient on AOL or Yahoo — encryption depends on whatever the receiving server allows. For HIPAA-bound dental, medical, and CPA offices sending PHI to recipients outside their own Workspace, that gap is real.

How Lockbin closes the gap

Your message never leaves Lockbin’s servers in any decryptable form. Your recipient gets a notification, clicks a link, and reads the message in their browser over HTTPS — regardless of what mail server they use. No portal account, no plugin, no app to install. Keep using Gmail or Outlook for everything else.

Try Lockbin free

10 messages free, no card required. HIPAA-compliant, BAA available on request.