PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view on the site, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information. It helps us make sure our site can accommodate your device and that visitors are finding what they need. Primarily we collect this information through Google analytics whom we have instructed to anonymize the data.
We collect Device Information using the following technologies:
– Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as Order Information.
This information is held for us by trusted vendors who process and fulfill orders on our behalf, including authorize.net, 2checkout, Amazon, eBay, Ultracart and Kunaki Inc.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you and provide support and billing services; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may also utilize advertising retargeting services commonly offered by Google, Bing and other ad platforms.
SHARING YOUR PERSONAL INFORMATION
When you provide Personal Information to us, it is shared with us and trusted third parties, as described above. For example, we use 2Checkout to process recurring payments for providing our premium services. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, if legally compelled, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications for services we provide that we believe may be of interest to you. For example if we introduce a new product to our service, we may try to inform you of the availability of this product. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
To attract new customers and users to our service, we sometimes purchase advertisements on various advertising networks who may target you across different websites you visit. You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe to our servers in the United States.
DATA RETENTION When you voluntarily place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain customer contact information indefinitely or at our discretion, so we can provide customer support services, product updates and security notices.
Other than customer information you provide to use and/or pay for our services, Lockbin encrypts the information you store on our servers in the course of your using the Lockbin service to communicate with others. Our technicians cannot access the files in an unencrypted state, and will be unable to restore your access to encrypted documents should you reset your account password.
Although our technicians and employees are unable to access your data in an unencrypted state, there may be certain metadata that is accessible to them. For example, we associate encrypted files with your user account along with the time the information was uploaded to the Lockbin service.
Lockbin provides the capability for users to set their own retention policy for the data they provide in the course of using the Lockbin service to communicate with others. We set a default retention date for your encrypted data of one year, though this could change at our discretion.
CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Koalified LLC 9739 Majorca Place Boca Raton, FL 33434
Update May 23, 2018